Nomad Pass Privacy Policy and Terms and Conditions

Privacy Policy – Nomad Caffè Loyalty Card

1. Introduction

This Privacy Policy explains how Nomad Caffè collects, uses, and protects your personal data when you register for our Loyalty Card (Nomad Pass).

2. Data We Collect

When you sign up for the Loyalty Card, we may collect:

  • Name and surname
  • Email address
  • Phone number (if required)
  • Technical information to enable your card on Apple Wallet / Google Wallet
  • Purchase and loyalty activity (points, rewards, redemptions)
  • Date of birth

3. Purpose of Processing

We process your data to:

  • Issue and manage your loyalty card
  • Track and apply rewards and benefits
  • Communicate promotions, offers, and events (only with your consent)
  • Improve our services and customer experience

4. Legal Basis

Your data is processed based on:

  • Contractual necessity (loyalty card management)
  • Consent (marketing communications)
  • Legitimate interest (service improvement)

5. Data Retention

Your data will be stored for as long as you participate in the program. If you cancel your membership, data will be deleted within 12 months, unless longer retention is required by law.

6. Data Sharing

Your data will never be sold. It may only be shared with:

  • Service providers supporting our loyalty platform (e.g., digital wallet providers)
  • Public authorities if legally required

7. International Transfers

Data may be processed on servers outside your country (e.g., EU, UAE, USA) with appropriate protection measures in place.

8. Your Rights

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent at any time
  • Object to marketing communications
  • Request data portability

To exercise these rights, contact us at: [your official email].

9. Data Security

We use technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

10. Updates

This Privacy Policy may be updated from time to time. The latest version will always be available on our website.

Nomad Pass Card – Terms and Conditions

1. General
The Nomad Pass Card is a loyalty program provided by Nomad Caffe- Authentic Italian Coffee. By participating in the program, you agree to these Terms and Conditions.

2. Eligibility
The Card is available to all customers.

3. Card Usage

  • The Card is digital and can be used via our app or website.
  • Points or stamps are earned for purchases at Nomad Caffe- Authentic Italian Coffee according to the rewards program rules.
  • Each stamp or point has no monetary value and cannot be exchanged for cash.

4. Rewards

  • Rewards, such as free coffee and snacks, are available after collecting the required number of stamps.
  • Birthday rewards are only available to Cardholders who have registered their date of birth.
  • Rewards are non-transferable and must be redeemed in person at Nomad caffe- Authentic Italian Coffee Kiosk.

5. Expiry and Termination

  • Points or stamps never expire..
  • Nomad Caffe reserves the right to terminate or modify the Card program at any time without prior notice.

6. Misuse

  • Any fraudulent use, including falsifying purchases or attempting to duplicate the Card, may result in immediate disqualification from the program.
  • Nomad Caffe reserves the right to refuse or cancel any reward at its discretion.

7. Privacy

  • Personal information collected for the Card program will be used in accordance with our Privacy Policy.
  • By registering for the Card, you consent to the use of your data for program management and marketing communications.

8. Limitation of Liability

  • Nomad Caffe is not responsible for technical issues, lost or stolen Cards, or errors in points/stamps.
  • Participation is at your own risk.

9. Governing Law

  • These Terms and Conditions are governed by the laws of the United Arab Emirates.
  • Any disputes will be subject to the exclusive jurisdiction of Dubai courts.

10. Contact
For any questions or concerns regarding your Digital Reward Card, please contact us at nomadcaffeoffice@gmail.com.